Broker Portal
(My Ansvar)

My Ansvar
Broker Portal

My Ansvar is a self-service portal allowing brokers to easily manage policies, lodge a claim or access important documents.

About My Ansvar

My Ansvar is an intuitive, user friendly, self-service portal designed for brokers to:

  • make policy management (access to policy details, Certificate of Currency report generation);
  • claims administration (claims lodgement, claims report generation) and;
  • accessing important policy related information more convenient and easier to manage.

Benefits for Brokers

Real Time Data Exchange
Real Time Data Exchange

For instance when you lodge a claim you will receive an real time claim number. Also, reports such as claims experience reports, are emailed directly to your account.

Instant Access to Information
Instant Access to Information

Brokers have instant access to information accessible across multiple devices 24/7.

Reduce Administration Work
Reduce Administration Work

Access to instant information and real time data exchange helps reduce your administration work.

Security Driven
Security Driven

Security driven functionality for brokers, we have taken all the privacy precautions so no one will have access to your data other than yourself.

How Do I Get Access?

Complete an online registration form in order to request login details. We have taken all the privacy precautions so you can be assured that no one will have access to your data other than yourself. When you receive your login details and login for the first time you will notice there is a user agreement on the portal, please review the agreement carefully as it outlines your responsibilities regarding access to information, etc.

Click the State you are based in, to register your request for login details:

Frequently Asked Questions

How do I get access to My Ansvar?
How can I reset my password?
How can I search for a policy?
How are the search results sorted?
What if I don’t know the exact spelling for a client name?
Is there a restriction on the number of files I can attach in the claims notification module?

How do I get access to My Ansvar?

Registration

Contact your dedicated Ansvar Client Solutions relationship manager to receive a registration link. Once you have completed and submitted your details, from that specific link, you will receive login details within a few days.

Login Details
  • My Ansvar login can be found on Ansvar’s website.
  • We have taken all the privacy precautions, so you can be assured that no one will have access to your data other than yourself.
  • When you register to use this service you will also need to sign a user agreement that clearly state your obligations as a user.
User Manual

We have user manuals available online for guidance on how to generate a certificate of currency, generate a claims experience report, search for a policy and lodge a claim.

How can I reset my password?

You can reset your password at any time by clicking ‘Forgot Password’ on the log in page. This will prompt you to enter a new password.

How can I search for a policy?

You can search for a policy by policy number, client name and/or client address. To ensure a fast response, the policy search is currently restricted to 100 results. The more precise information you enter, the higher the likelihood of the correct result. Please note: Client details are different from insured details

How are the search results sorted?

The results are displayed in an alphabetical order, by current policies first.

What if I don’t know the exact spelling for a client name?

You can search for a policy by entering a partial client name. However, please remember that if you make it too generic, such as “a” or “ab” your search results will bring back excessive amount of data.

Is there a restriction on the number of files I can attach in the claims notification module?

No, there is no restriction in the number of files you can attach. However, the total must not exceed 18 MB.

We’re here to help

For General Enquiries Call

1300 650 540

Contact Your

Local BDUM